New Nabi tablet for Providence family

A Providence man turned to NBC 10 for help after his son's Nabi tablet broke within just a few days.

Now, Andre Carr says he's received a new tablet from the manufacturer along with a lot of extras for his son.

The NBC 10 I-Team contacted FuHu, Nabi's parent company, after Carr said customer service was hard to come by.

FuHu company officials say they are getting a new call center and hiring an additional 15 people to help.