Man asked to leave Southwest flight over tweet
A Minneapolis man and his two children were asked to leave a Southwest Airlines flight in Denver after he tweeted about a boarding disagreement.
Duff Watson said he has priority boarding because of his "A-List" customer status. But a gate agent didn't allow his two children, ages 6 and 9, to board with him Sunday on a flight to Minneapolis.
WCCO-TV reported that Watson says he tweeted that the gate agent was rude and that his family was asked to leave the plane after reaching their seats.
Watson says the agent felt threatened and that his family could not return to the plane until he deleted his tweet. The family was eventually allowed to re-board.
Southwest said in a statement that it is reviewing the matter.
"Our decision was not based solely on a Customer's tweet. Following a successful resolution, the Customer and his family were able to continue on the flight to Minneapolis. We are thoroughly investigating the situation. We have reached out to the Customer and offered vouchers as a gesture of goodwill," the airline said.