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National Grid: About 125 RI customers still without power

Crews stage before beginning power restoration efforts, early Friday, Nov. 3, 2017. (WJAR)

Hundreds of Rhode Island homes and businesses remained without electricity Friday, five days after a storm brought down trees and power lines.

National Grid reported that about 125 of its customers in Rhode Island had no power as of 11 p.m. Friday.

National Grid and Eversource reported that virtually all of their customers in Bristol County, Massachusetts, had power.

Crews from power companies across the country were staging at CCRI in Warwick. NBC 10 News found a crew from Mississippi working to restore power in South Kingstown.

State officials and National Grid customers have expressed frustration at the pace of restoring power, but others say they understand.

"If you blow out 30 percent of your electrical system, it takes a while to rebuild it. I don't think four days is outrageous," said Matt O'Sullivan.

"We understand how hard these folks are working and we bought a generator right after Sandy, so my family, in particularly, has been blessed," said Diane Kern.

National Grid said it did prepare days ahead of the storm, but company leaders claim all indications were the storm and damage with it wasn't going to be as severe or widespread.

Gov. Gina Raimondo has called for a review of the company's preparedness and response.

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