Patriots to honor woman whose wheelchair was stolen during playoff game

It’s a heartbreaking story of a loyal New England Patriot’s fan, whose wheelchair was stolen while she watched the playoffs game. But it was a surprising phone call from Patriots CEO Robert Kraft that brought her to tears.

It’s a heartbreaking story of a loyal New England Patriot’s fan, whose wheelchair was stolen while she watched the playoffs game Sunday night.

But it was a surprising phone call brought her to tears.

Cindy Morais has loved the Patriots ever since her grandfather was a groundskeeper at the old Patriots stadium. She felt devastated someone would take her wheelchair at a game.

Someone she admires understood.

“This is the most repulsive thing I’ve ever heard,” Patriots CEO Robert Kraft told Morais during a phone conversation Monday.

It was an unexpected phone call from Kraft after an unexpected loss.

“At first, I’m like, some drunk took it and wanted to play a joke or something,” said Morais.

But it wasn't a good joke.

“But when my family said there was no chair, I was like, ‘What?’”

Although the Patriots won, Morais came out of the stadium with a loss. She and her loved ones searched everywhere, but her wheelchair was gone.

“It was just an emotional low for me,” said Morais.

Kraft couldn’t believe someone would dare do such an insensitive thing on the Pat’s home turf.

So, he called Morais to offer his sympathy.

“I’m so sorry this happened,” said Kraft.

Despite Morais being a good sport, Kraft wanted her to have something special from the team.

“We’re going to get you a new wheelchair, if you allow us,” said Kraft, noting the that chair will be customized with Patriots insignia.

But Kraft wasn’t done.

“We would love for you to come on the field to try to give a little more inspiration to our guys this Sunday,” said Kraft.

Morais was thankful what was such a sad loss has turned to a happy ending from her favorite team.

"I'd love that!" Morais eagerly told Kraft.

Editor's Note: Morais later told NBC 10 that a Patriots team operations staffer called her Monday night to say that her wheelchair had been located on the opposite end of the stadium. It was then put in a first aid room for safe keeping.

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