Long wait times at RI DMV create frustration
Long lines at the Rhode Island Division of Motor Vehicles were back on Wednesday.
Charlie Stebbins said it took him 2 hours and 45 minutes to get a driver’s license.
“What are you going to do? I’ve got to drive,” he told NBC 10 News.
The DMV said that it is in part responsible for the ballooning wait times.
“It’s particularly busy this month because we asked people to come in early -- to come in in June rather than in July -- because we’re launching a new computer system and we want to get them into the system now so we know they won’t be held up in July,” Paul Grimaldi, a spokesman, said.
In March 2017, the average wait time was an hour and 18 minutes, according to Grimaldi.
While the new computer system will go online on July 5, Grimaldi said it still won’t shorten the lines.
Meanwhile, Abby Chivt of Cranston figured out what will make the lines shorter.
“I think they need more workers,” she said.
That’s exactly what the DMV has been saying for years, as the department has been trying to get lawmakers to fund more positions.