Stop & Shop Supermarket agrees to address ADA deficiencies at check-out aisles

Stop & Shop Supermarket agrees to address ADA deficiencies at check-out aisles . (WJAR)

The company who owns the Stop & Shop Supermarket chain has reached a settlement with the U.S. Government to make sure their checkout lanes are in compliance with the Americans With Disabilities Act.

The U.S. District Attorney’s Office of Rhode Island announced Tuesday that stores in Rhode Island are part of the 400 stores that will be modified so that check-out lanes become accessible for individuals with disabilities.

According to the District Attorney’s office the government began investigating after a Rhode Island resident filed a complaint against numerous Stop & Shop Supermarket stores that failed to provide accessible check-out aisles by either not having them or not staffing them during store hours.

The complaint said that credit card readers in those stores were located at a height that is inaccessible for customers who use wheelchairs, hence the need for accessible aisles.

The settlement agreement with the United States Attorney’s Office requires Stop & Shop to improve access to check-out aisles for individuals with disabilities, and according to a release Stop & Shop has agreed to revise policies and procedures for their stores in the four states they operate in.

The District Attorney’s Office also said that Stop and Shop will pay $6,500 to the complainant and $25,000 as a civil penalty.

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